FAQ

❓Frequently Asked Questions (FAQ)

🧼 What ingredients are in these detergent sheets?

Our laundry detergent sheets are made with plant-based, biodegradable ingredients. Here’s what’s inside:

Sodium C12-14 Alkyl Sulfate (cleaning agent)

Laureth-4 (nonionic surfactant)

C12-14 Alcohols Ethoxylated (mild surfactant)

Cocamidopropyl Betaine (coconut-derived cleanser & foam booster)

Sodium Lauroamphoacetate (gentle surfactant)

Lauryl Glucoside (plant-based cleanser)

Protease Enzyme (removes protein-based stains)

Saponins (natural foaming agent)

Polyvinyl Alcohol (binds and forms the sheet)

Corn Starch (biodegradable sheet base)

Glycerin (moisture retention)

Sodium Citrate (softens water & balances pH)

PEG-12 Dimethicone (softens fabrics, reduces static)

Fragrance (fresh scent)

Water (solvent)

These ingredients are free from parabens, phosphates, dyes, and optical brighteners.

🌱 Are the detergent sheets eco-friendly?

Yes! Our sheets are:

Biodegradable

Plastic-free

Vegan & cruelty-free

Packaged in recyclable, minimal-waste materials

We’re committed to helping reduce single-use plastic in laundry care.

👕 How do I use the sheets?

Super simple:

  1. Toss 1 sheet directly into the drum or detergent dispenser for a regular load.

  2. For larger or heavily soiled loads, use 2 sheets.

  3. Works in hot, warm, or cold water and with standard or HE machines.

No measuring, no mess, no waste.

🧒 Are they safe for sensitive skin?

Our formula is dermatologist-tested and designed to be gentle. However, if you have highly sensitive skin or allergies, we recommend doing a small patch test first. For extra-sensitive users, check out our Fragrance-Free version.

🧳 Can I travel with them?

Absolutely. They’re TSA-friendly, liquid-free, and take up minimal space. Perfect for suitcases, carry-ons, or even gym bags.

🚫 Do they contain any harsh chemicals?

Nope. Our formula is free from:

Parabens

Phosphates

Dyes

Bleach

Optical brighteners

Plus, we don’t use animal-derived ingredients or test on animals.

⚠️ Safety & Disclaimers

For External Use Only.
Keep out of reach of children and pets. Not for consumption.

Avoid contact with eyes. If product gets into eyes, rinse immediately with water. If irritation persists, seek medical advice.

Use with dry hands to avoid premature sheet breakdown. Store in a cool, dry place away from direct sunlight and humidity.

This product contains plant-based cleaning agents and enzymes (Protease) that may cause skin or eye irritation in sensitive individuals. If skin irritation or allergic reaction occurs, discontinue use and consult a physician.

Fragrance variant contains a light scent. If you have fragrance sensitivities or allergies, we recommend using our Fragrance-Free version.

Eco Note:
Our detergent sheets are biodegradable and plastic-free. However, like most cleaning products, they may be harmful to aquatic life in high concentrations. Dispose of responsibly and avoid releasing large quantities into waterways.

📏 How many sheets are in a pack?

Each pack contains 100 sheets, which equals 200 loads depending on how many you use per wash. Most households use 1 sheet per load.

📦 What are the shipping options?

We ship domestically and internationally. You can expect:

Standard shipping (4–7 business days)

Express shipping (1–3 business days)

Free shipping on ALL U.S. orders

International rates and delivery times vary by location.

🔄 Do you offer returns or exchanges?

Yes! If you’re not happy with your purchase, we offer a 30-day satisfaction guarantee. Contact us at tryhookdscent@gmail.com and we’ll make it right.

🔄 How to cancel subscription? 

Easy! Just head to https://hookdscent.co/account and log in to your account. From there, you can update your shipping schedule, cancel, skip a delivery, or change your info anytime.

Can’t find your login? No worries—just click "Create Account" at https://hookdscent.co/account and use the email you ordered with.